®
Using Your Palm Treo™ 700w Smartphone
Disclaimer and limitation of liability
Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from
the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or
claims by third parties that may arise through the use of this software. Palm, Inc. and its
suppliers assume no responsibility for any damage or loss caused by deletion of data as a
result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important
data on other media to protect against data loss.
End user notice
Microsoft® Voice Command Version 1.5 for Windows Mobile™
IMPORTANT: Do not become distracted from driving safely if operating a motor vehicle while
using Device Software.
Operating certain parts of this Device requires user attention. Diverting attention away from
the road while driving can possibly cause an accident or other serious consequences. Even
occasional, short diversions of attention can be dangerous if your attention is diverted away
from your driving task at a critical time. Do not change system settings or enter data non-
verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before
attempting these operations. This is important since while setting up or changing some
functions you might be required to distract your attention away from the road and remove
your hands from the wheel.
Microsoft makes no representations, warranties or other determinations that ANY use of the
Software Product is legal, safe, or in any manner recommended or intended while driving or
otherwise operating a motor vehicle.
General Operation
Voice Command Control: Many of the functions of the Device Software can be accomplished
using only voice commands. Using voice commands while driving allows you to initiate the
command with a button and then operate the Device mostly without removing your hands
from the wheel.
Prolonged Views of Screen: If you are driving, do not access any function requiring a
prolonged view of the screen. Pull over in a safe and legal manner before attempting to
access a function of the system requiring prolonged attention. Even occasional short scans to
the screen may be hazardous if your attention has been diverted away from your driving task
at a critical time.
Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you
can still hear outside traffic and emergency signals while driving. Driving while unable to hear
these sounds could cause an accident.
Let Your Judgment Prevail: The Device Software is only an aid. Make your driving decisions
based on your observations of local conditions and existing traffic regulations. The Device
Software is not a substitute for your personal judgment.
Use of Speech Recognition Functions: Speech recognition software is inherently a statistical
process which is subject to errors. It is your responsibility to monitor the speech recognition
functions and address any errors.
Welcome................................................................................................... 1
What’s in the box?.......................................................................................................2
What you need to use your smartphone...................................................................3
Chapter 1: Setting up your smartphone and computer...................... 5
®
™
Palm Treo 700w smartphone overview.................................................................5
Installing the battery ...................................................................................................8
Charging the battery ...................................................................................................9
Turning your smartphone on/off .............................................................................11
Making your first call ................................................................................................12
Setting up your computer ........................................................................................15
Chapter 2: Moving around on your smartphone ............................... 19
Moving around the screen .......................................................................................19
Using the keyboard...................................................................................................26
Opening and closing applications ...........................................................................30
Using your Today screen..........................................................................................31
Synchronizing contacts and other info....................................................................32
Battery life..................................................................................................................34
Where to learn more.................................................................................................35
v
Phone overview.........................................................................................................37
Making calls...............................................................................................................41
Receiving calls...........................................................................................................46
Using voicemail.........................................................................................................47
Managing active calls ...............................................................................................48
More ways to manage calls......................................................................................50
Defining speed dial buttons .....................................................................................54
Using a phone headset.............................................................................................58
Chapter 4: Staying Organized.............................................................. 61
Contacts .....................................................................................................................61
Calendar.....................................................................................................................63
Tasks .........................................................................................................................71
Notes..........................................................................................................................74
Calculator...................................................................................................................77
Chapter 5: Using Email and Other Wireless Services........................ 79
Sending and receiving messages and email ..........................................................79
Using Pocket MSN ..................................................................................................103
Browsing the web ...................................................................................................104
®
Connecting to devices with Bluetooth wireless technology..............................110
Beaming information with IR .................................................................................114
vi
Pictures & Videos ....................................................................................................117
Windows Media Player Mobile ..............................................................................127
Word Mobile............................................................................................................133
PowerPoint Mobile..................................................................................................140
Excel Mobile ............................................................................................................142
Chapter 8: Managing Files and Applications ................................... 155
Using Find................................................................................................................155
Installing applications.............................................................................................157
Removing applications ..........................................................................................160
Setting synchronization options ............................................................................161
Sharing info .............................................................................................................165
Using expansion cards ...........................................................................................166
Chapter 9: Customizing Your Smartphone....................................... 173
Today screen settings.............................................................................................173
Phone settings.........................................................................................................175
System sound settings ..........................................................................................180
Display and appearance settings...........................................................................183
Application settings ................................................................................................185
Locking your smartphone and info........................................................................189
Using Auto-Keyguard and touchscreen lockout...................................................190
vii
System settings.......................................................................................................194
Connection settings ................................................................................................201
Transferring info from another device ..................................................................211
Trouble installing the desktop software?..............................................................212
Resetting your smartphone....................................................................................213
Performance ............................................................................................................217
Screen .....................................................................................................................218
Network connection................................................................................................219
®
Synchronization (ActiveSync software)...............................................................224
Email ........................................................................................................................230
Web ..........................................................................................................................234
Camera.....................................................................................................................235
Third-party applications..........................................................................................236
Making room on your smartphone........................................................................238
Voice quality ............................................................................................................239
Glossary................................................................................................ 241
Regulatory Information....................................................................... 245
FCC ...........................................................................................................................247
Specifications....................................................................................... 253
Index ..................................................................................................... 257
viii
Welcome
Welcome
Congratulations on the purchase of your Palm® Treo™ 700w
smartphone. In one compact and indispensable device, you now have
all of the following:
Tip
LOOK HERE: Don’t
miss the helpful tips
and cross-references
given in this column.
•
•
An advanced mobile smartphone
A Windows Mobile organizer with portable expansion capability
(MultiMediaCard/SD/SDIO)
Did You Know?
The Verizon Wireless
business-to-business
sales department
offers a Treo 700w
smartphonewithouta
camera. If you
•
High-speed web browsing with NationalAccess and
BroadbandAccess support
•
•
•
•
•
A 1.3-megapixel digital camera (camera smartphone only)
Mobile email
purchased your
smartphone from this
department, check
the packaging to see
if your smartphone
includes a camera.
Text and multimedia messaging
A media player
Microsoft Office Mobile suite
This guide helps you set up your Treo 700w smartphone and quickly
learn to use it.
[ * ] NOTE Phone and text messaging service require a service contract
with Verizon Wireless. Web, email, and messaging services require a
service contract and high-speed data service from Verizon Wireless.
Data speeds vary based on network availability and capacity.
Using Your Treo 700w Smartphone
1
Welcome
What’s in the box?
You should have received all of the following items in the Treo 700w
smartphone box:
Hardware
•
•
•
•
•
Treo 700w smartphone
Rechargeable battery
AC charger
USB sync cable
Headset
Documentation and software
•
•
•
•
Read This First setup poster
Treo 700w Smartphone for Verizon Quick Reference Guide
Using Your Palm Treo 700w Smartphone (this guide)
Getting Started CD that includes the following:
•
•
•
Microsoft® Office Outlook® 2002
ActiveSync® desktop synchronization software
Additional software for your smartphone
•
•
Welcome CD that includes the Palm Treo 700w Smartphone
Interactive User Guide
Palm warranty
2
Using Your Treo 700w Smartphone
Welcome
What you need to use your smartphone
As you work through the instructions in this guide, you need all the
items that came in the Treo 700w smartphone box (see “What’s in the
box?” on page 2) as well as the following:
•
•
•
•
An activated mobile account with data services
A location with wireless coverage for your smartphone
An electrical outlet
The computer you want to synchronize your personal
information with
[ * ] NOTE To use email, web browsing, or multimedia messaging, your
Verizon Wireless service plan must include data services.
Using Your Treo 700w Smartphone
3
Welcome
4
Using Your Treo 700w Smartphone
CHAPTER 1
Setting up your smartphone and computer
Front view
Tip
Be careful not to
scratch or crush your
smartphone screen.
Do not store it in a
place where other
items might damage
it. Visit
Earpiece
5-way
Indicator light (phone
and charge indicator)
navigator
Right action key
OK button
to find a variety of
useful accessories,
including carrying
cases that protect the
screen.
Power/End button
Center/Select button
Volume
Side button
Left action
key
Start
button
Microphone
Phone/Send
button
Multi-
connector
Headset jack
6
Using Your Treo 700w Smartphone
Palm® Treo™ 700w smartphone overview
CHAPTER 1
Back view
Self-portrait mirror
Battery door release
Camera lens
(camera
smartphone
only)
Speaker
[ ! ] IMPORTANT The Treo 700w smartphone speaker includes a large
magnet, so be sure not to store your smartphone near credit cards or
other items that could be demagnetized.
Using Your Treo 700w Smartphone
7
CHAPTER 1
Setting up your smartphone and computer
Tip
Installing the battery
If your smartphone
does not turn on after
inserting the battery,
you need to connect it
to the AC charger to
charge it. If it still
doesn’t start, do a soft
reset. See
1. Use one hand to press the battery door release and use the
other hand to slide the battery door downward to remove it
from your smartphone.
2. Align the battery contacts with the phone contacts inside
the battery compartment.
3. Insert the battery into the compartment at a 45-degree
angle and then press it into place.
“Performing a soft
reset” on page 213.
4. Slide the battery door onto the back of the smartphone
until it clicks into place. Your smartphone screen turns on
and the Treo screen appears. Wait for the progress bar on
the Treo screen to fill and the Windows Mobile screen to
appear.
Tip
You can buy an extra
battery as a spare for
long airplane trips or
periods of heavy data
use. Be sure to use
batteries from Palm
only.
5. Follow the onscreen instructions to finish the installation.
Battery
contacts
Battery door
release
Phone
contacts
Reset
button
8
Using Your Treo 700w Smartphone
Charging the battery
CHAPTER 1
Did You Know?
If your battery ever
becomes fully
drained, your info is
stored safely on your
smartphone until you
recharge the battery
or connect your
Charging the battery
Before using your Palm Treo 700w smartphone, you need to charge the
battery. See “Battery life” on page 34 for tips on maximizing the life of
your smartphone’s battery.
[ ! ] IMPORTANT Charge the battery for 3.5 hours, or until the indicator
light is solid green.
smartphone to a
power source.
1. Plug the AC charger into a wall outlet. If necessary, connect an
adapter.
2. With the arrow on the connector facing up (toward your
smartphone screen), connect the charger cable to the bottom of
your smartphone.
Did You Know?
You can charge your
smartphone using
your USB cable. The
USB cable must be
directly connected to
your computer or to
an externally
powered (not bus-
powered) USB hub.
Indicator light
Using Your Treo 700w Smartphone
9
CHAPTER 1
Setting up your smartphone and computer
3. Check the indicator light to confirm your smartphone is charging.
Did You Know?
•
•
Solid red indicates your smartphone is charging.
Solid green indicates that your smartphone is fully charged.
Battery consumption
varies based on
personal usage.
Consumption factors
include signal
When your smartphone is on (see “Turning your phone on and off” on
page 11), the onscreen battery icon displays the charging status:
strength,
speakerphone usage,
and the type of calls
you make (data or
voice).
A solid lightning bolt indicates that the battery is connected to
a wall outlet and is charging.
A shaded lightning bolt indicates that the battery is connected
to a wall outlet and is fully charged.
Tip
A partial battery without a lightning bolt indicates that the
battery is not connected to a wall outlet and it has some
power.
If the indicator light
does not turn on when
you connect your
smartphone to the AC
charger, double-check
the cable connection
and the electrical
outlet to which it is
connected.
An exclamation point (!) indicates that the battery needs to be
charged immediately.
Battery
icon
Did You Know?
Tapping the Battery
icon opens a window
showing a percentage
level of charge left in
the battery.
10
Using Your Treo 700w Smartphone
Turning your smartphone on/off
CHAPTER 1
Turning your smartphone on/off
Did You Know?
The indicator light
flashes green when
your phone is on and
you’re inside a
The phone and the screen of your Palm Treo 700w smartphone can be
turned off and on separately. This means you can wake up the screen to
use just the organizer features of your device, without turning on the
phone. Also, when the screen is turned off the phone can be on and
ready for you to receive and make calls.
coverage area. If
you’re outside a
coverage area, the
indicator light flashes
amber and no bars
appear in the signal-
strength icon.
Turning your phone on and off
When you turn on your phone, it connects to a mobile network so that
you can make and receive phone calls and use other wireless services.
1. Press and hold Power/End
smartphone locates a signal, Verizon Wireless and the signal-
strength icon appear at the top of the screen, indicating you can
to turn on your phone. When your
Tip
If Sound Mode is on
you hear a series of
tones when you turn
your phone on and
off. For more info on
Sound Mode see
“Setting the ringer
switch” on page 180.
use the phone and Internet features (if supported by the local
network).
2. Press and hold Power/End
again to turn off your phone. When
appears at the top of the
your phone is off, the phone-off icon
screen and your smartphone is not connected to any mobile
network. You can still use the organizer and other features.
Tip
You can set how long
the screen stays on.
Press Start, select
Settings, select the
System tab, and then
select Power. Select
the Advanced tab,
and then increase the
On battery power
setting.
Waking up the screen and turning it off
Wake up the screen and leave the phone turned off when you want to
use only the organizer features of your smartphone, for example, when
you’re on a plane and want to look at your calendar. You can also turn
off your smartphone’s screen without turning off your smartphone’s
wireless features.
1. Press Power/End
2. Briefly press Power/End
to wake up the screen.
to turn off the screen.
Using Your Treo 700w Smartphone
11
CHAPTER 1
Setting up your smartphone and computer
Tip
Making your first call
The Dial Lookup list
might appear while
you are dialing a
number. Continue
entering numbers to
place the call. For
more info on the Dial
Lookup list, see
We recommend that you charge your Palm Treo 700w smartphone for a
full 3.5 hours (or until the indicator light is solid green) before using it
for the first time.
1. Turn on your phone (see “Turning your phone on and off” on page
11).
2. If you do not see your Today screen,
“Dialing by contact
name” on page 41.
press Phone/Send
.
3. If you have not activated your phone,
follow these steps to do so:
•
Use the number pad on the keyboard
to enter 228 (these numbers appear
*
on the ZRRC letter keys).
•
•
Press Phone/Send
to dial.
Follow the voice prompts to activate
your phone. A service provisioning
message appears.
•
Wait a few minutes until you see the Programming Successful!
message, and then press Dismiss
(left action key).
12
Using Your Treo 700w Smartphone
Making your first call
CHAPTER 1
4. Use the number pad on the keyboard to
enter the number you want to call.
5. Press Phone/Send
6. When your call is complete, press Power/
End to end the call.
to dial.
Adjusting call volume
While a call is in progress, press the Volume
button on the side of your smartphone to adjust
call volume.
Volume button
Using Your Treo 700w Smartphone
13
CHAPTER 1
Setting up your smartphone and computer
What’s my number?
1. Make sure your phone is on (see
“Turning your phone on and off” on
page 11).
Tip
If your phone number
doesn’t appear on the
Phone Settings
Look here for your
phone number
screen, press OK, and
then turn your phone
off and back on again.
Repeat steps 1–6. If
your phone number
still doesn’t appear,
your phone has not
been activated. Turn
your phone off, wait a
few hours, and then
turn on your phone
and repeat these
steps. If your phone
number still does not
appear, please
2. If you do not see your Today screen,
press Phone/Send
.
3. Press Menu
(right action key).
4. Select Preferences > Phone Settings.
5. On the Phone tab, look for your phone
number below the title bar.
6. Press OK
.
contact Verizon
Wireless for
assistance.
14
Using Your Treo 700w Smartphone
Setting up your computer
CHAPTER 1
Tip
You can also
Setting up your computer
You can enter or change information on your smartphone or in
Microsoft Office Outlook on your computer, and then synchronize to
automatically update the info in both places—no need to enter the info
twice. We strongly recommend that you synchronize your smartphone
and your computer frequently to keep your information up-to-date (and
backed up) in both locations.
synchronize your
smartphone with a
Microsoft Exchange
Server using
Microsoft Office
Outlook. See “Setting
up an Exchange
Server email account”
on page 88.
Before you can synchronize, you need to install the desktop
synchronization software and connect the sync cable on your computer.
Even if you already installed a previous version of the ActiveSync®
software, you must install the software that came with your
smartphone on the Getting Started CD.
Tip
If you want to
synchronize with a
personal information
manager (PIM) other
than Microsoft Office
Outlook, you must
install a third-party
solution. Contact the
PIM’s author or
vendor to learn if
software is available
for your Treo 700w
smartphone.
System requirements
Your computer should meet the following minimum system
requirements:
•
•
•
•
•
•
Windows 2000 or XP (later versions may also be supported)
32MB of available memory (RAM)
170MB of free hard disk space
CD drive
Available USB port
USB sync cable (included with your Palm Treo 700w smartphone)
Using Your Treo 700w Smartphone
15
CHAPTER 1
Setting up your smartphone and computer
1. Close any applications that are currently running on your computer,
including those running in the background. Your computer needs to
have all its resources available to install the software.
[ ! ]
Before You Begin
Check the following:
•
You must have
Windows Media
Player 10 or later
installed on your
computer.
2. Insert the Getting Started CD into the CD drive on your computer.
3. Follow the onscreen instructions during the installation. The Install
program prompts you to synchronize for the first time. See
“Synchronizing contacts and other info” on page 32 for more info
on synchronization.
•
If you are installing
on a computer at
work, make sure your
company allows you
to install new
Connecting your smartphone to your computer
software. Contact
your company’s
IT department for
help.
[ * ] NOTE If you’re transferring from a previous Windows Mobile
device or from a Palm OS® device, you can learn more about how to
move content, such as pictures, music, and files, to your smartphone by
Tip
Need additional help
installing the desktop
software? See
1. Plug the AC charger into a wall outlet. If necessary, connect an
adapter.
“Trouble installing the
desktopsoftware?”on
page 212.
2. Plug the USB sync cable into an available USB port or into a
powered USB hub on your computer.
3. With the USB cable on the left, connect the sync cable to the bottom
of your smartphone.
4. Connect the charger cable to the connector on the sync cable.
16
Using Your Treo 700w Smartphone
Setting up your computer
CHAPTER 1
Tip
For best performance,
plug your sync cable
directly into a USB
port on your
computer. If your
computer has USB
ports on both the front
and back, we suggest
using the back port. If
you use a USB hub,
make sure it is a
powered hub.
USB sync
cable
This button has
no function with
your Treo 700w
smartphone
Using Your Treo 700w Smartphone
17
CHAPTER 1
Setting up your smartphone and computer
18
Using Your Treo 700w Smartphone
CHAPTER 2
Moving around on your
smartphone
Tip
Some third-party
applications may not
work with the 5-way
navigator, and you
must use the stylus
instead.
Moving around the screen
To move around the Palm® Treo™ 700w smartphone screen, you can
use the 5-way navigator or you can tap items on the screen with the
stylus. As you become familiar with your smartphone, you’ll find your
own favorite way to scroll, highlight, and select items.
Did You Know?
Custom navigation
features are available
when you browse the
web using Internet
Explorer. See
The 5-way includes the Right , Left , Up , Down , and Center
buttons.
“Viewing a web
page” on page 104.
Up
Center
Tip
The arrow icons that
indicate directions on
the 5-way are
Left
Right
different from the
onscreen scroll
arrows and the
Down
arrows that indicate a
list is available (see
“Selecting options in
a list” on page 25).
19
CHAPTER 2
Moving around on your smartphone
Scrolling through screens
As on a computer, on your smartphone you scroll to move from field
to field or page to page, or in some cases to highlight an item or option
in a list.There are several methods of scrolling:
Tip
When you are in
applications such as
Messaging, Internet
Explorer, and Word
Mobile, press and
hold Option while
pressing Left or Right
on the 5-way to
•
Press the 5-way on the front of your smartphone. Press Right
Left , Up , or Down to move to the next field, button, or action
,
in that direction.
automatically go to
the top and bottom of
a screen.
•
Press and hold Option
one screen at a time. These keys work just like the Page Up and
Page Down keys on your computer keyboard.
while pressing Up
or Down to scroll
•
•
Press and hold Option
to the top or bottom of the current document or entry.
while pressing Left or Right to jump
When viewing a screen with tabs,
Scroll arrows
such as when adding a contact,
press Down to scroll to the tabs,
and then press Left or Right to
move between tabs.
•
•
When inside a text field, press
Right or Left to move to the
next character, and press Up
or
Down to move between lines.
When inside a list, press and hold
Up or Down to rapidly scroll
through the list.
Scroll arrows
•
•
Tap an onscreen scroll arrow.
Tap and drag the slider of an onscreen scroll bar.
20
Using Your Treo 700w Smartphone
Moving around the screen
CHAPTER 2
Closing screens
To accept the information you entered on a screen and to return to the
previous screen, do one of the following:
Tip
The best way to learn
to use the 5-way is to
experiment. Press
the 5-way buttons
and as you do, follow
the movement of the
border glow around
the screen. The
•
•
Press OK
.
Use the stylus to tap
screen.
or
in the upper-right corner of the
behavior of the
5-way varies slightly
in each application.
Highlighting and selecting items
On most screens, one item—a button, a list entry, or a check box—is
highlighted by default. The highlight identifies which item is affected by
your next action. Use the 5-way to move the highlight from one item to
another before opening or selecting it.
The highlight can take one of two forms, depending on what is
highlighted:
•
Border glow: This rectangular border
highlights items such as an onscreen button
(such as OK, Dismiss, or Hide), a check box,
an option, or a web link.
•
Reverse type (light text on
a dark background): This
highlights items such as a phone
number, an email address, text, or
an item in a list.
After highlighting an item with the 5-way, you can select or activate it by
pressing Center or by tapping the item with the stylus.
Using Your Treo 700w Smartphone
21
CHAPTER 2
Moving around on your smartphone
Highlighting text
Tip
When text is
highlighted, you
can press Backspace
to delete the
You can use the 5-way or the stylus to highlight text on the screen:
•
•
5-way: Press and hold Shift
Up , or Down to extend the highlight in that direction.
while pressing Right , Left
,
highlighted text.
Stylus: Tap and drag the stylus across the text you want to
highlight. To highlight a word, double-tap it. To highlight a
paragraph, triple-tap it.
Using the action keys
The left and right action keys give you quick access to tasks that you can
do on the current screen, so the action key items vary from application
to application and from screen to screen. Look on the screen directly
above the action key to see the action that it does in the current context.
In some contexts, these keys may do nothing at all. In most cases the
right action key
opens the menu, and the left action key
activates a specific command, such as New or Edit. Remember that
action key functions vary from screen to screen, so be sure to check the
onscreen label before pressing the action keys.
22
Using Your Treo 700w Smartphone
Moving around the screen
CHAPTER 2
Did You Know?
You can select most
menu items by
Left action key
activates this
command
Right action key
activates this
command
pressing a key on the
keyboard. To quickly
access a menu item,
press Menu (right
action key) followed
by the underlined
letter in the menu
item’s name.
Left action key
Right action key
Selecting menu items
In many applications, a menu provides access to additional features.
The menu is hidden until you press Menu
(right action key). To get
the most out of your smartphone, it’s a good idea to familiarize yourself
with the additional features available through the menu in various
applications.
1. Press Menu
display an application’s menu.
2. Press Up or Down to highlight a
(right action key) to
menu item.
3. If an arrow appears next to a menu item,
press Center
additional options for that item, and then
press Up or Down to highlight a
or Right to display
menu item. To return to the main menu
without making a selection, press Left
.
Using Your Treo 700w Smartphone
23
CHAPTER 2
Moving around on your smartphone
4. Press Center
to select the menu item, or press Left or
(right action key) to close the menu and cancel your
Menu
selection.
Selecting options in a shortcut menu
Most applications also provide access to context-sensitive, shortcut
menus—similar to the right-click menus on a computer. The shortcut
menu options vary based on the highlighted selection.
1. Highlight the item you want to open
the shortcut menu for.
2. Press and hold Center
shortcut menu.
to open the
3. Press Up
menu item.
or Down to highlight a
4. Press Center
to select the menu item
or press Left to cancel your selection.
24
Using Your Treo 700w Smartphone
Moving around the screen
CHAPTER 2
Selecting options in a list
Tip
You can also tap and
hold an item with the
stylus to open the
shortcut menu.
Lists let you select from a range of options.
You can identify whether a list is available
when you select the field. If a rectangle
appears around the field along with a
downward-pointing arrow, a list is available.
Lists are different from the menus described
earlier in this section.
Tip
When selecting fields
you might not see the
downward-pointing
arrow until you press
Center on the 5-way.
To select from a list, do any of the following:
•
Use the 5-way to highlight the field, and
then press Center to display the
items in the list. Press Up or Down
to highlight the item you want, and then
press Center to make your selection.
Did You Know?
In fields where you
see a downward-
pointing arrow but
no rectangle, you
must tap the arrow
with the stylus to
expand the field.
•
•
Use your stylus to tap the arrow, and
then tap the item in the list.
To exit the list and cancel your selection,
press Left
.
Using Your Treo 700w Smartphone
25
CHAPTER 2
Moving around on your smartphone
Tip
Using the keyboard
Left
action key
Phone/Send
When using the
keyboard, most
people find it easiest
to hold the
smartphonewithtwo
hands and to use the
tips of both thumbs
to press the keys.
Right
action key
Power/End
OK
Start
Backspace
Return
Tip
Option
Shift
You can change the
backlight shut-off
interval. Press Start
and select Settings.
Select the System
tab, and then select
Backlight. Set the
time interval on the
Battery Power tab
and on the External
Power tab.
Shift
Space
Alt
Understanding the keyboard backlight
Your smartphone includes a keyboard backlight for low light
conditions. The keyboard backlight activates automatically when the
screen turns on. The backlight turns off automatically when the screen
turns off or when you are on a call or playing music in the background
for longer than the time specified in Backlight Settings. You can set
different time intervals depending on whether the smartphone is
operating on battery power or is connected to an external power
source. The backlight also turns off when an application’s power-saving
features turn it off.
Tip
You can turn off the
first letter
capitalizationsetting.
For details see
“Setting input
options” on
page 187.
Did You Know?
The keyboard
backlight dims in
parallel to the screen
backlight.
26
Using Your Treo 700w Smartphone
Using the keyboard
CHAPTER 2
Entering lowercase and uppercase letters
By default, the first letter of each sentence or field is capitalized and the
remaining text you enter is lowercase. To enter other uppercase letters,
do one of the following:
Tip
The alternate
characters are
grouped according to
their similarity to the
corresponding key.
For example, the
alternate characters
available for the e key
are é, è, ë, and ê. If
you press the wrong
key, press Backspace
to return to the full list
of alternate
•
Press Shift
hold Shift while entering a letter.
, and then enter a letter. You don’t need to press and
•
Press Shift
twice to turn on Caps Lock, and then enter a series of
letters. When Caps Lock is on, this symbol appears at the bottom of
the screen: . To turn off Caps Lock, press Shift
again.
Entering numbers, punctuation, and symbols
Numbers, punctuation, and symbols appear above the letters on
the keys. To enter these characters, do one of the following:
characters. You can
then press another
key.
•
Press Option , and then press the key of the desired character.
You don’t need to hold Option while pressing the key.
Did You Know?
If you don’t know
which key to press to
narrow the list when
entering a symbol,
you can scroll
through the full list
until you find the
character you want.
•
Press Option
twice to turn on Option Lock, and then press the
desired keys to enter a series of characters. When Option Lock is on,
this symbol appears at the bottom of the screen: . To turn off
Option Lock, press Option
again.
Entering other symbols and accented characters
You can enter symbols and accented characters that don't appear on
the keys using the alternate characters list.
Using Your Treo 700w Smartphone
27
CHAPTER 2
Moving around on your smartphone
1. Press Alt
to display the alternate character list.
2. Narrow the list by pressing the key that corresponds to the character you want. For
example, to enter an é, press e. See the table on the next page for a list of corresponding
characters.
3. Press Up
4. Press Center
or Down to highlight the desired character.
to insert the character.
Symbols and accented characters
Press Alt
and
enter...
to select...
Press Alt
and
enter...
to select...
Press Alt
and
enter...
to select...
a
á à ä â ã å æ
o
ó ò ö ô œ õ
0
°
A
Á À Ä Â Ã Å Æ
ß
O
Ó Ò Ö Ô Œ Õ
1
2
3
b or B
p or P
r or R
s
¶
c
C
e
E
i
ç ¢ ©
®
Ç ¢ ©
ß Šs §
ß ŠS §
™
é è ë ê
É È Ë Ê
í ì ï î
S
t or T
u
$
!
£ ¥ ¢
ú ù ü û
¡
28
Using Your Treo 700w Smartphone
Using the keyboard
CHAPTER 2
Symbols and accented characters
Press Alt
and
enter...
to select...
Press Alt
and
enter...
to select...
Press Alt
and
enter...
to select...
I
Í Ì Ï Î
£
U
Ú Ù Ü Û
?
;
¿
l or L
n
x or X
x ¤
ÿ
:-) :-( ;-)
ñ
y
. , ' " @ +
- * / # ( or
)
: & _ • % = ÷ ^
£ ¥ ¢ [ ] { } < > « »
N
Ñ
Y
© ® ~ \ Ø µ |
°
Ÿ
Using Your Treo 700w Smartphone
29
CHAPTER 2
Moving around on your smartphone
Tip
With the Start menu
open, you can press
the letter underlined in
the application’s name
to open the app. For
example, press H to
open Help. You can
also select the
shortcut icons at the
top of the Start menu
to open recently used
applications.
Opening applications
You can access all the applications on your smartphone through the
Start menu:
1. Press Start
Start menu.
to open the
2. Use the 5-way navigator to
highlight the application
you want to use. To view
additional applications,
select Programs.
Did You Know?
You can open apps by
pressing Option and
then pressing Phone/
Send, Start, or OK.
You can customize the
apps assigned to
these button
3. Press Center
the highlighted
application.
to open
4. (Optional) Press OK
to return to Programs and open another
application. The current application continues to run in the
background.
combinations; see
“Reassigning
buttons” on page 185
for details.
Closing applications
You can have several applications open at once, so you don’t need to
exit an application to open another one. In most cases, applications
close automatically when available memory is low, but you can also
close applications manually.
Tip
You can also open
Memory Settings from
the Start menu. Press
Start, select Settings,
select the System tab,
and then Memory.
30
Using Your Treo 700w Smartphone
Using your Today screen
CHAPTER 2
1. Press and hold OK
2. On the Running Programs tab, do one of the following:
to open Memory Settings.
Tip
If y69.80931c306e6pree/9.80
•
•
Select the application you want to close, and then select Stop
to close it.
Select Stop All to close all of your open applications.
[ * ] NOTE If you press OK
to return to Programs, the current
application continues to run in the background.
Using your Today screen
Your Today screen is your home base. From your Today screen you can
quickly look up a contact, dial a phone number or speed dial button, see
your latest calendar appointments, see the number of unread email
messages, and even display a web page.
To access your Today screen, press Phone/Send
.
Using Your Treo 700w Smartphone
31
CHAPTER 2
Moving around on your smartphone
•
Title bar and status info: See “What are all those icons?” on
page 38 to learn about the icons that appear in this area.
Tip
We recommend that
you download and
install the free backup
and restore app from
http://
support/enterprise/
software/. A backup
and restore app
preserves your data
and settings if your
smartphone is ever
lost or stolen, and it
protects your data
during a hard reset.
•
•
Dial Lookup field: Begin typing the name or number you want to
look up. See “Dialing by contact name” on page 41 for more info.
Web search field: Enter a word you want to find on the Internet
and press Center
required).
to begin the search (data services connection
•
Speed dial entries: Select the picture or button you want to dial.
See “Defining speed dial buttons” on page 54 to create your own.
Synchronizing contacts and other info
Each time you connect your smartphone to your computer, it
automatically synchronizes the items that are set to sync. You can
synchronize using a cable or you can sync wirelessly.
To use ActiveSync, you must first install the software from the Getting
Started CD that came with your smartphone. See “Installing the
desktop synchronization software” on page 16 for instructions.
To use Direct Push Technology, make sure you are accessing an
Exchange Server 2003 upgraded to Service Pack 2. See “Setting up an
Exchange Server email account” on page 88.
You can customize the sync settings (see “Setting synchronization
options” on page 161) or use the default settings to synchronize your
info in the following applications:
32
Using Your Treo 700w Smartphone
Synchronizing contacts and other info
CHAPTER 2
1. Connect your smartphone to your
computer. You should hear the
ActiveSync® tone.
2. Look for the ActiveSync icon
the top of your smartphone’s
screen and the ActiveSync icon
in the taskbar on your computer.
at
•
If you don’t see the ActiveSync
icon, make sure the desktop
synchronization software that
came with your smartphone is
running on your computer.
This button has
no function with
your Treo 700w
smartphone
•
If you have any problems
synchronizing, see
“Synchronization (ActiveSync® software)” on page 224 for
troubleshooting suggestions.
Using Your Treo 700w Smartphone
33
CHAPTER 2
Moving around on your smartphone
[ ! ]
Before You Begin
Battery life
You must charge your
smartphone fully
before using it the
first time. Wait until
the indicator light
turns solid green,
which may take up to
3.5 hours.
your smartphone battery provides up to 4.7 hours of talk time or up to
15 days of standby time.
Maximizing battery life
You can increase your smartphone’s battery life by following a few easy
guidelines. Remember that battery life depends on how you use your
smartphone.
Tip
If the battery is fully
drained, it may take a
few moments for the
indicator light to turn
on while charging.
•
Charge your smartphone whenever you’re at your desk, or charge
it overnight each day. The battery in your smartphone has a much
longer useful life when it is topped off frequently, versus charging
it after it is fully drained.
•
•
If you spend a lot of time using the camera (if included), games,
media players, eBooks, or other applications, keep an eye on the
battery icon and charge when necessary.
Your smartphone’s wireless features (phone, email, messaging, and
web) generally consume more power than the organizer features.
If you don’t plan to use the wireless features on your smartphone
for a while, turn off your wireless services (see “Turning Wireless
Services On/Off” on page 200). You can forward calls to a different
number or let all calls be picked up by voicemail (see “Forwarding
calls” on page 53). To see if your wireless services are on, tap the
phone-off icon
, and then select Wireless Manager.
•
Turn off your smartphone’s Bluetooth® wireless technology feature
when you do not need to make a Bluetooth connection.
34
Using Your Treo 700w Smartphone
Where to learn more
CHAPTER 2
•
As with any mobile phone, if you are in an area with no wireless
coverage, your smartphone searches for a signal, which consumes
power. If you cannot move to an area of better coverage,
temporarily turn off your phone (see “Turning your phone on and
off” on page 11).
Did You Know?
If the battery drains
to the point where
your smartphone
doesn’t turn on, your
smartphone stores
your info safely until
you recharge the
battery. To avoid
draining the battery,
we recommend that
you charge and
•
•
Turn down the screen brightness (see “Adjusting the brightness”
on page 183).
Set your screen to turn off automatically after a shorter period of
inactivity (see “Viewing and optimizing power settings” on
page 199).
synchronize every
day, especially if you
use your
•
Keep your battery away from direct sunlight and other sources of
heat. Temperatures over 120 degrees Farenheit (50 degrees Celsius)
can permanently reduce the capacity and life span of any
lithium-ion battery.
smartphone often.
Where to learn more
For a quick introduction
•
Quick Tour: The Quick Tour highlights many of your smartphone’s
features. It is already installed on your smartphone, and you can
open it at any time. Press Start
, select Programs, and then select
Quick Tour
.
Using Your Treo 700w Smartphone
35
CHAPTER 2
Moving around on your smartphone
While using your smartphone
•
Help: Many of the built-in applications include on-device Help, so
that you can learn about the tasks you can perform in that
application. To access Help, go to the application or screen you
want help with, press Start
, and select Help.
•
Online support from Palm: For up-to-date downloads,
troubleshooting, and support information, check out
If you need more information
•
Books: Many books on Windows Mobile devices are available in
local or online book retailers (look in the computers section), or visit
•
Online forums: Consult online Treo 700w smartphone user
discussion groups to swap information and learn about
topics you may find nowhere else. Visit
•
Verizon Wireless Customer Care: For questions about your
mobile account or features available on the network, contact
Verizon Wireless Customer Care or visit www.verizonwireless.com
for the latest information and help.
36
Using Your Treo 700w Smartphone
CHAPTER 3
Using Your Phone
Tip
Phone overview
If you press Phone/
Send while a number
is highlighted, your
device dials the
number. If a number
is highlighted,
You can make and receive calls and store speed dial entries right from
your Today screen. Be sure you know how to turn on your phone before
reading this section (see “Turning your phone on and off” on page 11).
[ ! ] IMPORTANT Depending on where you are on a network and certain
coverage conditions, you might experience interruptions with your
phone operation while using a Wi-Fi card. Palm recommends that you
turn off the phone radio when using any Wi-Fi card or remove the Wi-Fi
card when not in use to ensure that you can always make and receive
phone calls. For EMERGENCY calls, always remove the card from your
smartphone to ensure optimal connectivity.
deselect the number,
or use the Start menu
to access the Today
screen.
37
CHAPTER 3
Using Your Phone
Accessing your Today screen
Key Term
1xRTT (Single carrier
[1x] radio
»
Press Phone/Send
.
transmission
technology): A
wireless technology
that can provide fast
data transfer and
Internet access with
average speeds of 60-
80Kbps and bursts up
to 144Kbps.
What are all those icons?
You can monitor the status of several items using icons at the top of
your Today screen:
0
You missed an incoming call.
0
You have a voicemail message.
0
You have a new email, text, or multimedia message.
0
An error occurred during synchronization.
0
You have more than one of the conditions listed above.
0
Your phone is on. The bars display the signal strength.
0
The stronger the signal, the more bars appear. If you are
outside a coverage area, no bars appear.
38
Using Your Treo 700w Smartphone
Phone overview
CHAPTER 3
Your phone is off.
Did You Know?
During a voice call
you can send text
messages, but you
cannot use data
features such as such
as web browsing,
email, and MMS.
0
0
You are outside a Verizon Wireless coverage area and
roaming on another mobile service provider’s network.
A voice call is in progress.
0
0
You are in an area that supports NationalAccess (1xRTT)
data services.
Tip
You are in an area that supports BroadbandAccess (EVDO)
data services.
Data services may not
be available when
you are roaming on
partner networks.
0
A NationalAccess data call is in progress. You can make
calls, but you cannot receive calls; any incoming calls go
to voicemail. When you make a call, the data transmission
is automatically interrupted.
0
Key Term
EVDO(EvolutionData
Optimized): A
»
A BroadbandAccess data call is in progress. You can still
make or receive calls. When you make or receive a call,
the data transmission is automatically interrupted.
wireless broadband
technology that is
designed for very
high-speed data
transfer with average
download speeds of
400-600Kbps,
0
Your phone is connected to a NationalAccess network, but
you are not actively transmitting data. You can still make
or receive calls.
0
capable of reaching
speeds up to1.8Mbps,
and uploadspeedsup
to 156Kbps.
Your phone is connected to a BroadbandAccess network,
but you are not actively transmitting data. You can still
make or receive calls.
Your Palm® Treo™ 700w smartphone is connected to a
computer or network which is providing a data
connection.
0
0
A data connection is not available or your phone is off.
0
Using Your Treo 700w Smartphone
39
CHAPTER 3
Using Your Phone
Your smartphone’s battery is low.
Tip
0
0
0
To quickly turn the
Bluetooth feature on
and off, tap the
Bluetooth icon to
access the Bluetooth
Settings screen.
Your smartphone’s battery is charging.
Your smartphone is connected to a power outlet and
the battery is fully charged.
Network
name
Your phone is on and you are in a Verizon Wireless
coverage area. If you are outside a coverage area, No
service or Roaming appears instead. When you turn
off your phone, Phone Off appears instead.
Voice privacy is preventing over-the-air eavesdropping.
Appears during a call when this option is turned on and
available on the Verizon Wireless network.
0
Location privacy is off and your location is available to
the Verizon Wireless network and other applications.
0
®
The Bluetooth wireless technology status indicator
0
appears in gray when this feature is off, in blue when this
feature is on, and in reverse blue when your smartphone
is communicating with another Bluetooth device.
A call is in progress and your smartphone is connected to
a Bluetooth headset or car kit.
0
40
Using Your Treo 700w Smartphone
Making calls
CHAPTER 3
[ ! ]
Before You Begin
Making calls
Make sure your phone
is on (see “Turning
your phone on and
off” on page 11) and
that you’re inside a
Your smartphone offers several ways to make phone calls. Try them all
and you’ll discover which methods you prefer.
Dialing with the number pad
“Accessing your Today screen”
on page 38).
2. Using the numbered keys on the
keyboard, enter a phone number.
Tip
To see a contact’s
address, company,
and other details,
highlight the name
and press Center on
the 5-way.
3. Press Phone/Send
to dial.
[ * ] NOTE You do not need to press
Option to access the numbers on the
Tip
To clear the Dial
Lookup field and start
another Contacts
search, press OK. To
delete letters when
correcting a
keyboard. However, when dialing short numbers, such as 411, the
number may conflict with a contact name. If this occurs, press
Option
to avoid starting a contact lookup. You can always dial 911
without pressing Option first.
misspelled name,
press Backspace.
Dialing by contact name
You can look up contacts quickly by entering just a few letters of a
contact’s name or phone number directly from your Today screen.
Before you can dial a call by contact name, you must create some
contacts (see “Adding a contact” on page 61) or import them by
synchronizing (see “Synchronizing contacts and other info” on
page 32).
Did You Know?
After you initiate a call,
you do not need to
press Option to access
the * and # keys when
responding to further
dialing instructions.
Using Your Treo 700w Smartphone
41
CHAPTER 3
Using Your Phone
1. Go to your Today screen (see “Accessing your Today screen” on
page 38).
2. Using the keyboard, begin entering one
to call:
Did You Know?
After you look up a
contact, you can
select how you want
to communicate with
that person. Press
and hold Center on
the 5-way, and then
select the
•
•
•
First name (JOH for John)
Last name (SMI for Smith)
First initial, a space, and then last initial
(J S for John Smith)
communication
method you want
to use.
•
•
First name and last name
(JOH SMI for John Smith)
Phone number (you don’t need to press
Option to access the number keys)
Did You Know?
You can dial an
alternate number for
a contact with a
speed dial button.
Highlight the speed
dial button, press and
hold Center on the
5-way, and then
For example, entering SM finds both Smilla Anderson and John
Smith. Entering SM A finds only Smilla Anderson.
3. Select the number you want to dial.
4. Press Phone/Send
to dial.
select a number from
the shortcut menu.
Tip
You can customize
the default speed dial
buttons. See “Editing
a speed dial button”
on page 56.
42
Using Your Treo 700w Smartphone
Making calls
CHAPTER 3
Dialing with a speed dial button
Before you can use a speed dial button, you
must create some speed dial entries. See
“Defining speed dial buttons” on page 54.
Tip
You can hide your
speed dial buttons on
your Today Screen
and still use your
Quick Keys to call a
speed dial number.
You can make a call with your speed dial
buttons by doing any of the following:
Tip
•
Select a speed dial button with the 5-way,
and then press Center
Until you change the
View By setting, your
contact list (in the
Contacts application)
is also sorted by
company name.
.
•
•
Tap a speed dial button with the stylus.
Press and hold a Quick Key that you
assign to the speed dial button.
To see more speed dial buttons, highlight the picture speed dial area
and press Right or Left repeatedly, or highlight the text speed dial
area and press Up , Down , Right , or Left
.
Dialing by company name
1. Press Start
and select Contacts.
2. Press Menu
(right action key) and
select View By > Company.
3. Press Phone/Send
screen.
to go to your Today
4. Using the keyboard, begin entering the
first few letters of the company name.
5. Select the number you want to dial.
6. Press Phone/Send
to dial.
Using Your Treo 700w Smartphone
43
CHAPTER 3
Using Your Phone
Dialing from a web page or message
Your smartphone recognizes most phone
numbers that appear in web pages or in
messages (text, email, or multimedia).
Tip
If you can’t dial a
phone number
directly from a web
page or a message,
then highlight the
number, press and
hold Center on the 5-
way, and select Copy.
Open the Dial Pad, and
then press and hold
Center on the 5-way to
Paste. Press Phone/
Send to dial.
1. Use the 5-way to highlight the phone
number you want to dial in the web page
or message.
2. Press Center
to open the Phone dialog
box, and then select Yes to dial.
Redialing a recently called number
•
To dial the last number you called:
Go to your Today screen, and then press
Tip
You can also access
the Call Log and Dial
Pad from the Today
screen by pressing
Menu (right action
key) and selecting Call
Log or Dial Pad.
and hold Phone/Send
.
•
To select from your most recently
dialed numbers: Go to your Today
screen, press Phone/Send
, highlight
the number or contact name you want
to call, and then press Phone/Send
to dial.
•
To select from a chronological list of
calls: Go to your Today screen, press
Phone/Send
, and then select Call Log.
Highlight the number you want to call,
and then press Call
to dial.
(left action key)
44
Using Your Treo 700w Smartphone
Making calls
CHAPTER 3
Dialing using the onscreen Dial Pad
The onscreen Dial Pad is useful when you need to dial numbers that are
expressed as letters, such as POPCORN to check the time, and when
you need large numbers that you can tap with your finger or stylus.
Did You Know?
You can paste
numbers directly into
the Dial Pad. Copy a
number from another
application, switch to
Dial Pad, and then
press and hold Center
on the 5-way to paste
the number.
1. Go to your Today screen.
2. Press Phone/Send
3. Tap the onscreen Dial Pad to enter the number.
4. Press Phone/Send to dial.
and then select Dial Pad from the menu.
Did You Know?
When you are on a
plane, you can turn off
your phone and all
wireless services
using Wireless
Manager (see
“Turning Wireless
Services On/Off” on
page 200). But you
can still wake up the
screen and use any
app that doesn't
require wireless
services, like your
smartphone's
calendar, music
player, and games.
Using Your Treo 700w Smartphone
45
CHAPTER 3
Using Your Phone
Tip
Receiving calls
See a picture of the
person calling you!
Learn how to assign a
caller ID picture in
“Assigning a picture
and ringtone ID to a
contact” on page 176.
To receive calls, your phone must be on.
To answer a call, do one of the following:
•
•
•
Press Phone/Send
Press Answer
.
(left action key).
If the headset is attached, press the headset button.
Did You Know?
You can also ignore a
call and send a text
message. Press Menu
(right action key) and
select Ignore with text
message.
To ignore a call and send it to voicemail, do one of the following:
•
•
Press Power/End
Press Menu
.
(right action key) and select Ignore.
To silence the ringer while your smartphone is ringing:
Tip
•
Press the Volume button or any key on your smartphone except
Phone/Send, Power/End, or the 5-way.
If music is playing
when a call arrives,
the smartphone rings
softly. You can answer
the phone as you
normally would. The
audio pauses during
your call.
•
To immediately silence all system sounds including the ringer, slide
the ringer switch to Sound Mode Off . All sounds remain off until
you slide the ringer switch back to Sound On
.
When you silence the ringer, you can either answer the call or let it ring
through to voicemail.
46
Using Your Treo 700w Smartphone
Using voicemail
CHAPTER 3
Did You Know?
When a Voicemail
icon appears at the
top of the screen,
you can tap this icon
to retrieve your
Using voicemail
Setting up voicemail
1. Go to your Today screen.
2. Press and hold 1 on the keyboard to dial
Verizon Wireless’s voicemail system.
3. Follow the voice prompts to set up
your voicemail.
voicemail.
Tip
You do not need to
press Option to enter
numbers, , or
while on an active
call.
#
*
Voicemail notification
When you have a new voicemail message,
a notification screen appears. To hear your
message now, press Listen
key). To retrieve your message later, press
Dismiss (right action key). When you
have unretrieved voicemail messages, a
Voicemail icon appears at the top of your screen and the left action
Tip
(left action
If you have trouble
accessing a
voicemailsystem,try
changing the Dial
Pad tone setting. See
“Selecting your call
settings” on
key is labeled Voicemail.
page 177.
Retrieving voicemail messages
1. Go to your Today screen.
2. Press and hold 1 on the keyboard to dial Verizon Wireless’s
voicemail system.
3. Enter your voicemail password using the keyboard, or press Extra
Digits
a speed dial button” on page 54 for details).
4. Select Play to listen to your messages.
(left action key) if you defined this option (see “Creating
Using Your Treo 700w Smartphone
47
CHAPTER 3
Using Your Phone
Tip
Managing active calls
When a call lasts
longer than one
minute, the screen
dims and then turns
itself off. Press
any key, except
Power/End, to wake
up the screen.
When you make or receive a call, the active call info appears on your
Today screen.
Current duration of call
Did You Know?
You can send and
receive textmessages
during a call. This is
a great way to stay
connected with
Caller’s name and number
colleagues during
a long call.
During a call, you can do any of the following:
•
Put the call on hold: Press Hold
call off hold, press Off Hold
(left action key). To take the
(left action key).
•
Use the built-in speakerphone: Press Menu
key) and select Speakerphone. To return to the earpiece, press
Menu (right action key) again and select Speakerphone Off.
(right action
•
•
Mute the microphone so you can’t be heard: Press Menu
(right action key) and select Mute. To turn the microphone back on,
press Menu
(right action key) again and select Cancel Mute.
Switch to another application: Press Start
and select the
application.
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Using Your Treo 700w Smartphone
Managing active calls
CHAPTER 3
Ending a call
Tip
You can also save
contact info from
other applications,
such as Messaging.
Do one of the following:
•
•
Press Power/End.
.
Press the headset button (if the headset is attached and has a button
on it). Some headsets do not have a button.
Did You Know?
If an incoming call
uses caller ID
blocking, you do not
see the Add Contact
prompt.
Returning to an active call from another application
You can use many other applications on your smartphone while
holding a phone conversation, including the organizer and SMS
features. You cannot browse the web or send and receive email or MMS
messages while on a voice call.
From any application, press Phone/Send
Today screen.
to return to your
Saving phone numbers
After you complete a call, you are prompted
to add the number if it is not already in your
Contacts list.
•
To create a new contact for this number,
select Create New Contact.
•
To add this number to an existing contact, select Copy and Add, and
then select a contact name.
•
•
To decline adding the number, press Dismiss
(left action key).
To permanently disable the Add Contact prompt, select Don’t show
this again.
Using Your Treo 700w Smartphone
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CHAPTER 3
Using Your Phone
If you don’t add a number right away, follow these steps to add it later:
Did You Know?
When the second call
is outgoing, you can
conference the two
calls, but you cannot
swap between them.
page 44).
2. Highlight the number you want to save.
3. Press and hold Center
select Save to Contacts.
to open the shortcut menu, and then
When the second call
is incoming, you can
swap between the
two calls, but you
cannot conference
them.
4. Enter the information for the entry.
5. Press OK
.
More ways to manage calls
t y4 Tw [( e(e(ou )]TJ 0 -1.1466 TD 0.6017 Tc 0.0049 Tw8( act22-15.15)-6.9 0 -3.a15)-6n)o, y repsnce
Your Treo 700w smartphone offers many advanced telephone features,
including call waiting, three-way calling, and call forwarding.
Making a second call
You can make a second call while your first
call is still active. When you dial a second
number, the first call is automatically placed
on hold.
To dial a second number, use any of the
methods described in “Making calls” on
page 41. If you’re dialing by contact name or
with the keyboard, you must first use the
5-way to select the Dial Lookup field.
When two calls are active, your Today screen includes two call status
sections, each representing one of the calls.
50
Using Your Treo 700w Smartphone
More ways to manage calls
CHAPTER 3
Answering a second call (call waiting)
When you’re on a call and you receive a second call, the call-waiting
notification appears. You can do any of the following:
•
•
•
Place the current call on hold and answer the new call:
Press Answer
(left action key) or Phone/Send
.
Send the new call to voicemail: Press Menu
(right action
key) and select Ignore.
Send the new caller a text message: Press Menu
(right
action key) and select Ignore with text message. The second call is
sent to voicemail.
•
Hang up both calls: Press Power/End
to voicemail.
. The second call is sent
Using Your Treo 700w Smartphone
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CHAPTER 3
Using Your Phone
Making a conference call
Tip
If 72 and 73
When the second call is outgoing, you can join two calls in a conference
session. Additional charges may apply and minutes in your mobile
account may be deducted for each active call. Please contact Verizon
Wireless for more information.
*
*
do not turn call
forwarding on and
off, please contact
Verizon Wireless to
obtaintheforwarding
codes for your area.
1. Put the first call on hold, and then place a
second call.
After you turn on call
forwarding, call your
smartphone to
2. Press Conference
(left action key);
this joins the two active calls in a
conference.
confirm that call
forwarding is active.
3. When you’re done, press End
Conference
(left action key); this
ends the second call and returns you to
the first call. If you’re ready to hang up
both calls, press Power/End
instead.
Using Flash mode during an Active call
Flash mode is an alternate way to manually manage your calls while
one or more calls are active. The preferred methods are described in
“Making a second call” on page 50, “Answering a second call (call
waiting)” on page 51, and “Making a conference call” on page 52.
When these methods don’t work, you can use Flash mode. This mode is
often used during a conference call when one of the calls has ended but
the other remains connected.
1. Press Phone/Send
from the Active Call screen.
2. Select Send Key (Flash).
52
Using Your Treo 700w Smartphone
More ways to manage calls
CHAPTER 3
3. Press Flash
(left action key). Depending on the state of your
active call, pressing Flash does one of the following:
•
•
•
If you have two active calls, you can swap between them.
If you have one active call, you can dial another number.
If you have one active call, you can dial another number. You can
press Flash
call.
(left action key) again to set up a conference
•
If you have two calls in conference, press Flash
key) to hang up the second call, and then dial another number.
(left action
4. Press Power/End
to exit Flash mode and end all calls.
Forwarding calls
You can forward calls to another phone number. Please check with
Verizon Wireless about availability and pricing of forwarded calls;
additional charges may apply.
1. Go to your Today screen.
2. Dial 72 followed by the number where you want to forward your
*
calls. For example: 72 415-555-1234.
*
3. Press Phone/Send
to dial.
4. When you’re ready to turn off call forwarding, dial *73, and then
press Phone/Send
.
Using Your Treo 700w Smartphone
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CHAPTER 3
Using Your Phone
Viewing minutes usage
1. Go to the Call Log (see “Redialing a recently called number” on
page 44).
Tip
Keep in mind that your
billing statement may
vary slightly from the
information you see
onscreen. Usage is
charged based on
your calling plan, and
calling plans vary.
2. Press Menu
(right action key) and select Call Timers to view
voice minutes or Data Log to view data minutes.
3. (Optional) To reset the counters to zero, select Reset.
4. Press OK
.
Defining speed dial buttons
Your smartphone lets you create both picture and text speed dial
buttons so that you can select a button on the Today screen to quickly
dial a number.
Creating a speed dial button
You can create up to 20 picture buttons and 50 text buttons.
1. Go to your Today screen.
2. Press Menu
(right action key) and
select New Speed Dial.
3. Do one of the following:
•
Select Link to contact, select the contact
you want to link to this button, and then
select the number you want to dial with
this button.
•
Select Label and enter a name for this
button, and then select Number and
enter the phone number you want to dial with this button.
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Using Your Treo 700w Smartphone
Defining speed dial buttons
CHAPTER 3
4. (Optional) Enter a Quick Key. When the Today screen is showing,
you can press and hold the Quick Key to instantly dial this number
5. If this button is linked to a contact entry with a picture, select either
Text Speed Dial or Picture Speed Dial to indicate which type of
button you want to create. If this button is not linked to a contact or
the contact doesn’t have a picture, the Picture Speed Dial option is
not available.
Tip
You can add a special
ringtone to a contact
associated with the
speed-dialbutton. See
“Adding a contact” on
page 61.
Tip
6. (Optional) Select the Advanced tab and set
any of the following options:
Quick Keys can be
letters or numbers,
but you can’t use both
the letter and number
for the same key. For
example, the
voicemail Quick Key is
1. The letter
equivalent for that key
is E, so you cannot
assign E as a Quick
Key to another speed
dial button.
•
Extra Digits: Defines additional
numbers to dial, such as a password or
extension. In addition to numbers, you
can enter the following symbols: star
(
) and pound (#). To enter a one
*
second pause, enter a comma (,).
•
•
Dial extra digits automatically:
Dials predefined Extra Digits
immediately after dialing the phone number. If you do not check
this box, you need to press Extra Digits
(left action key) to
dial these digits.
Show voice mail buttons: Displays the voicemail playback
controls after you dial this speed dial number. When this option
is checked, you can enter numbers below each control to tailor
the controls to your voicemail system.
Plays the previous message.
Saves the current message.
Plays the current message.
Deletes the current message.
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CHAPTER 3
Using Your Phone
Repeats the current message.
Plays the next message.
Tip
The playback controls
for the Verizon
7. P r e s s O K
.
Wireless Voicemail
speed dial button are
already set up for the
Verizon Wireless
voicemail system.
Editing a speed dial button
1. Go to your Today screen.
2. Highlight the speed dial button you want to edit.
Tip
3. Press and hold Center
select Edit Speed Dial.
4. Make the desired changes.
to open the shortcut menu, and then
You can also edit a
speed dial button by
pressing Menu and
selecting Speed Dial
Options, and then
selecting the button
you want to edit.
5. Press OK
.
Deleting a speed dial button
1. Go to your Today screen.
2. Highlight the speed dial button you want to delete.
3. Press and hold Center
select Edit Speed Dial.
to open the shortcut menu, and then
4. Press Delete
.
5. Select Yes to confirm deletion.
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Using Your Treo 700w Smartphone
Defining speed dial buttons
CHAPTER 3
Arranging your speed dial buttons
1. Go to your Today screen.
2. Press Menu
(right action key) and
select Speed Dial Options.
3. Highlight the button you want to move.
4. Press Option
+ Left or Right to
move the button in that direction.
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57
CHAPTER 3
Using Your Phone
Tip
Using a phone headset
You can use the
headset that came
with your
smartphone or
compatible third-
party headsets.
You can connect a phone headset for hands-free operation. If you need
to use your smartphone while driving and this is permitted in your area,
we recommend using a phone headset or a hands-free car kit (sold
separately).
Tip
Theheadsetdesigned
for Treo 180/270/300
smartphones is not
compatible with the
Palm Treo 700w
smartphone.
The headset button is context sensitive and it performs different actions
based on the situation. You can press the headset button to perform any
of the following tasks:
•
•
•
Answer an incoming call
Respond to call waiting
Hang up all calls
•
•
Swap between calls if the second call is an incoming call
Create a conference call, if the second call is an outgoing call
58
Using Your Treo 700w Smartphone
Using a phone headset
CHAPTER 3
Headset specifications
Did You Know?
To hear stereo
through the jack (such
as music), you need
to use a stereo
adapter or other
accessory (sold
separately). For info
on compatible audio
accessories, visit
Your smartphone works with headsets that have a 2.5mm, 3-pin
connector (look for two black bands on the plug). When in doubt, ask
the third-party headset manufacturer if the product is compatible with
Palm Treo 700w smartphones. If you hear a headset buzz or poor
microphone performance, your headset may be incompatible with your
smartphone.
Using a hands-free device with Bluetooth wireless
technology
Your Treo 700w smartphone is also compatible with many headsets and
car kits enabled with Bluetooth wireless technology version 1.1 or 1.2.
Please note, however, that you cannot use a Bluetooth headset to listen
to MP3 files on your smartphone.
Did You Know?
If you have both a
compatible Bluetooth
headset and car kit,
the one you
connected to your
smartphone last
becomes the active
device.
For a list of compatible hands-free devices with Bluetooth wireless
technology, go to http://www.palm.com/us/products/smartphones/
To learn how to set up and connect to Bluetooth devices, see
“Connecting to devices with Bluetooth® wireless technology” on
page 110.
Tip
To find out how to
transfer yourcontacts
from your
Here are tips for working with a Bluetooth hands-free device:
smartphone to your
car kit, go to http://
www.palm.com/us/
products/
treo700w/
•
To transfer a call from the handset to a Bluetooth hands-free device
during a call, press Menu (right action key) and select Connect
Bluetooth. To transfer the call back to the headset, press Menu
(right action key) and select Cancel Bluetooth.
•
To transfer a call from a wired headset to a Bluetooth headset or car
kit that is within range and with which you’ve previously set up a
Using Your Treo 700w Smartphone
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CHAPTER 3
Using Your Phone
partnership (Bluetooth headset or car kit required, sold separately),
unplug the wired headset and press the button on the Bluetooth
headset or car kit.
60
Using Your Treo 700w Smartphone
CHAPTER 4
Staying Organized
[ ! ]
Before You Begin
Contacts
Install the latest
software from your
Getting Started CD.
Adding a contact
1. Press Start
Tip
and select Contacts.
If you have many
contacts to enter, it’s
best to enter them in
Microsoft Office
Outlook on your
computer and then
sync. See
“Synchronizing
contacts and
other info” on
2. Press New
3. Use the 5-way navigator to move between
fields as you enter information.
4. To add a caller ID picture that displays
when that person calls, select Picture,
and then select Camera and take a picture,
or select an existing picture from
the Thumbnail screen.
(left action key).
page 32 for details.
5. To assign the entry to one or more
categories, select Categories and then check the categories under
which you want this entry to appear.
6. To add a note to an entry, select the Notes tab.
Tip
Be sure to enter
mobile numbers and
emailaddressesinthe
correct fields.
7. To assign a ringtone to the entry, select Ring tone and select a tone.
Otherwise Messaging
can’t find this info
when you address a
message and
8. After you enter all the information, press OK
.
Calendar can’t find
your contacts to invite
them to meetings.
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CHAPTER 4
Staying Organized
Viewing or changing contact information
1. In the Contacts list (name view), begin entering one of the following
for the contact you want to view or edit:
Tip
In the Contacts list,
press Up and Down
on the 5-way to move
to thepreviousornext
contact.
•
•
•
•
First name
Last name
First initial and last initial separated by a space
Phone number
Did You Know?
You can find a contact
by company name.
Press Menu and select
View By > Company.
Select a company
name to see the
2. Select the entry you want to open.
3. Press Menu
(right action key) and select Edit.
4. Make changes to the entry as necessary.
5. Press OK
.
contacts who work
there.
Deleting a contact
1. In the Contacts list, highlight the contact you want to delete.
Tip
To view a particular
group of contacts,
press Menu, select
Filter, and then select
the category you want
to view.
2. Press Menu
3. Select Yes.
(right action key) and select Delete Contact.
Customizing Contacts
1. Go to the Contacts list.
2. Press Menu
(right action key) and select Options.
Tip
You can also open
Contacts from your
Today screen. Press
Menu and select
Contacts.
3. Set any of the following options:
•
•
•
Show alphabetical index: Displays the alphabet at the top of
the Contacts list. You can use this index to find a contact.
Show contact names only: Lets you fit more names on the
Contacts list by hiding everything but the contact’s name.
Area code: Sets the default area code for new contact entries.
4. Press OK
.
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Using Your Treo 700w Smartphone
Calendar
CHAPTER 4
Finding a contact in an online address book
[ ! ]
Before You Begin
Make sure you are
accessing an
In addition to having contacts on your device, you can also access
contact information from your organization’s online address book or
Global Address List (GAL). For more information, see “Adding an online
address book” on page 95.
Exchange Server
2003 upgraded to
Service Pack 2. Add
access to the online
address book to your
smartphone. See
“Adding an online
address book” on
page 95. After adding
the online address
book, you must
1. Press Start
2. Press Menu
and select Contacts.
(right action key), and select Find Online.
Calendar
synchronize with the
Exchange Server in
order for the Find
Online option to
appear.
Displaying your calendar
1. Press Start
and select Calendar.
2. Press Menu
(right action key) and select View.
3. Select one of the following views:
Tip
•
Agenda: Shows your daily schedule in list format. Upcoming
If you have several
appointments to
enter, it’s most
efficient to enter them
in Microsoft Office
Outlook on
your computer and
then synchronize
your smartphone
with your computer.
Formoreinformation,
see “Synchronizing
contacts and
appointments are bold, past appointments are dimmed.
Day: Shows your daily schedule in day-planner format.
Week: Shows your schedule for an entire week.
Month: Shows your schedule for a whole month.
A morning appointment
•
•
•
An afternoon appointment
Both morning and evening appointments
An all-day event
•
Year: Shows a calendar for a 6-month period.
other info” on
page 32.
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4. Use the 5-way to move to another day, week, month, or year (based
on the current view).
Tip
To pencil in an
appointment, open
the appointment,
Creating an appointment
1. Press Start
and select Calendar.
2. Press Menu
(right action key) and
select New Appointment.
3. Enter a Subject (description) and a
Location.
4. Select Starts and select the starting date
and time.
5. Select Ends and select the ending date
and time.
6. Press OK
.
Creating an untimed event
An untimed event, such as a birthday, anniversary, or vacation does not
occur at a particular time. These events appear as banners at the top of
your calendar; they don’t occupy blocks of time. For example, “Submit
Final Draft” in the screenshot shown here is an untimed event.
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Using Your Treo 700w Smartphone
Calendar
CHAPTER 4
1. Press Start
2. Press Menu
and select Calendar.
(right action key) and
select New Appointment.
3. Enter a Subject (description).
4. Select the starting and ending dates.
5. Select All Day, and then select Yes.
6. Press OK
.
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Scheduling a repeating appointment
Tip
To enter a birthday or
an anniversary, create
an untimed event that
repeats every year.
1. Create an appointment or untimed event, and then select it.
2. Press Edit
.
3. Select Occurs, and then select a repeat pattern. To create a repeat
pattern, select Edit pattern and follow the onscreen instructions.
Tip
4. Press OK
.
You can also add an
alarm when you
create the event.
Adding an alarm reminder to an event
1. Create an event, and then select it.
2. Press Edit
.
3. Select Reminder, and then select Remind Me.
4. Enter the number of minutes, hours, days, or weeks before
the event you would like to receive the alarm.
5. Press OK
.
Type of time units
Number of time units
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Calendar
CHAPTER 4
Sending a meeting request
[ ! ]
Before You Begin
You can email meeting invitations to contacts who use Microsoft® Office
Outlook® or Outlook Mobile.
Create contact entries
with email addresses
for the people you
want to invite to a
meeting. You can’t
access contact entries
without email
1. Create an event, and then select it.
2. Press Edit
(left action key).
3. Select Attendees, and then select the name of the contact you want
to invite. To invite other attendees, select Add and select the names.
addresses from your
calendar.
4. Press OK
.
Did You Know?
If you are using an
Exchange 2003 Server
with Service Pack 2,
you can use your
The next time you synchronize, the meeting request is sent to the
attendees. When attendees accept your meeting request, the meeting is
automatically added to their schedules. When you receive their
response, your calendar is updated as well.
corporate Global
Address List to find
contact information
for an attendee. Select
Attendees, press
Menu, and then select
Find Online. Enter the
name of the attendee
and select Find.
Marking an event as sensitive
If other people have access to your Microsoft Office Outlook calendar
on your computer and you don’t want them to see an appointment, you
can mark that appointment as private to hide it from other Microsoft
Office Outlook users.
1. Create an event, and then select it.
2. Press Edit
(left action key).
Tip
3. Select Sensitivity, and then select one of the following:
If you don’t see an
option on the screen,
press Down on the
5-way to scroll to
other options. For
example, when
•
Private: Displays the event on your smartphone and on your
computer. Meeting attendees or recipients see “Please treat this
as Private” near the top of an open appointment. If you sync with
Exchange Server, other users who can access your folders can’t
editing an event, you
don’t see the
Sensitivity option
until you scroll toward
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67
CHAPTER 4
Staying Organized
see your private events; they see private events as unavailable
time slots.
•
•
Personal: Displays the event on your smartphone and on your
computer. Meeting attendees or recipients see “Please treat this
as Personal” near the top of an open appointment.
Confidential: Displays the event on your smartphone and on
your computer. Meeting attendees or recipients see “Please treat
this as Confidential” near the top of an open appointment.
4. Press OK
.
Organizing your schedule
Use categories to view different types of events.
1. Create an event, and then select it.
2. Press Edit
(left action key).
3. Select Category, and then check the
categories which apply to this event.
To add a new category, press
New
(left action key), enter the
category name, and then press OK
.
4. Press OK
two more times.
5. After you assign events to categories,
press Menu
select Filter.
(right action key) and
6. Select the type of events you want to view.
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Using Your Treo 700w Smartphone
Calendar
CHAPTER 4
Deleting an event
Tip
Not all icons appear in
all Calendar views.
1. Highlight the event you want to delete.
2. Press Menu
3. Select Yes.
(right action key) and select Delete Appointment.
Customizing Calendar
1. Press Menu
select Options.
(right action key) and
2. On the General tab, set any of the
following options:
•
1st day of week: Sets Sunday or
Monday as the first day of the week
for all Calendar views.
•
•
Week view: Sets whether five, six, or
seven days appear in Week View.
Show half hour slots: Sets whether
time slots appear in one hour or half-hour increments in Day
View and Week View.
•
Show week numbers: Sets whether week numbers (1–52)
appear in Week View.
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3. Select the Appointments tab and set any
of the following options:
•
Set reminders for new items: Sets
whether a reminder is automatically
added to new events and how long
before the event the reminder appears.
You can override this setting for
individual events.
•
Show icons: Sets which icons appear
next to events.
The event has a reminder.
The event repeats in a specified pattern.
The event has a note attached.
A location has been assigned to the event.
The event is a meeting.
The event is marked private.
•
Send meeting requests via: Sets the Messaging method used
to send meeting requests: email, MMS, or SMS.
4. Press OK
.
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Using Your Treo 700w Smartphone
Tasks
CHAPTER 4
Did You Know?
If you want to use
Tasks Over the Air
(OTA)
Tasks
You can use Tasks to remind you of tasks you need to complete and to
keep a record of completed tasks.
synchronization,
install the software
from your Getting
Started CD. OTA
features also require
an Exchange Server
2003 upgrade to
Service Pack 2. The
option to synchronize
taskswirelesslyinthe
ActiveSync
Adding a task
1. Press Start
2. Select Tasks
3. Press New
and select Programs.
.
.
4. Enter a description of the task as the Subject.
5. Set any of the following:
•
Priority: Sets the priority level for this
task. Later you can arrange your tasks
based on the importance of each task.
Status: Indicates whether the task is
now completed.
application appears
only if you have the
appropriate sever.
•
•
Tip
Starts: Specifies when the task
You can also add a
task by selecting the
Tasks entry bar at the
top of the screen.
begins.
•
•
Due: Sets the due date for the task.
Occurs: Indicates if the task repeats
at regular intervals and how often it repeats.
Reminder: Sets an alarm for this task and indicates when you
want to be reminded.
•
•
•
Categories: Assigns the task to one or more categories.
Sensitivity: Marks this task as Normal, Personal, Private, or
Confidential.
•
Notes: Lets you enter additional text for the task.
6. Press OK
.
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Checking off a task
Tip
You can also mark a
task complete by
tapping the check box
next to the task on the
Tasks list.
1. Select the task you want to check off.
2. Press Edit
3. Select Status and select Completed.
4. Press OK
(left action key).
.
Did You Know?
Overdue tasks appear
in red.
Organizing your tasks
1. In the Tasks list, press Menu
action key) and select Filter.
(right
2. Select which tasks you want to view: All Tasks, Recently Viewed,
No Categories, Active Tasks, Completed Tasks, or a specific
category, such as Business or Personal.
3. Press Menu
(right action key) and select Sort By.
4. Select the sort method: Status, Priority, Subject, Start Date, or
Due Date.
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Using Your Treo 700w Smartphone
Tasks
CHAPTER 4
Deleting a task
1. Highlight the task you want to delete.
2. Press Menu
3. Select Yes.
(right action key) and select Delete Task.
Customizing Tasks
1. Go to the Tasks list.
2. Press Menu
(right action key) and select Options.
3. Set any of the following options:
•
Set reminders for new items: Automatically adds a reminder
to new tasks. The default reminder is set to 8:00 on the morning
the task is due. You can override this setting for individual tasks.
•
•
Show start and due dates: Displays task start and due dates in
the Tasks list.
Show Tasks entry bar: Displays the Tasks entry bar at the top
of the Tasks list.
4. Press OK
.
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[ ! ]
Before You Begin
Notes
Install the software
from your Getting
Started CD that came
with your
Notes are a great way to capture thoughts, questions, and meeting
notes on your Palm Treo 700w smartphone.
smartphone.
Creating a note
1. Press Start
2. Select Notes
3. Press New
and select Programs.
.
(left action key).
Did You Know?
You can add several
voice notes within a
single note.
4. Do one of the following:
•
•
•
Type the text with the keyboard.
Write the text with the stylus.
Draw a sketch with the stylus,
crossing at least three ruled lines.
5. Press OK
.
Recording a voice note
You can create a new voice note or add a recording to an existing note.
1. Press Start
2. Select Notes
and select Programs.
.
3. To add a recording to a note, open the
note you want to add the recording to. To
create a new voice note, skip this step.
4. Press Menu
select View Recording Toolbar.
5. Select to begin recording.
(right action key) and
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Notes
CHAPTER 4
6. Speak into your smartphone's microphone or hold it close to
another sound source.
Tip
To play a recording,
select the voice note
in the Notes list or
open the note
7. When you finish recording, select
to stop recording. A Recording
icon appears in the note or note list, depending on where you
recorded the note.
containing the
recording and select
the Recording icon.
8. Press OK
.
Creating a note from a template
1. Go to the Notes list.
2. Select the Show list in the upper-left, and then select Templates.
3. Open the template you want to use.
4. Enter the information.
Tip
To create a new
template, open the
note you want to save
as a template. Press
Menu and select
Rename/Move.Select
Name, and then enter
a name for the
template. Select the
Show list, and then
select Template.
Press OK.
5. Press OK
.
6. Rename the note and move it to the appropriate folder. See
“Organizing your notes” on page 75 for details.
Organizing your notes
You can rename your notes, move notes to another folder, and move
notes between your smartphone and an expansion (storage) card.
1. Go to the Notes list and highlight a note you want to move.
2. Press Menu
(right action key) and select Rename/Move.
3. Select Name, and then enter a new name for the note.
4. Select Folder, and then select the folder you want to store the note.
5. Select Location, and then select Main memory or Storage Card.
6. Press OK
.
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7. Select the Show list in the upper-left, and then select the folder you
want to view.
8. Select the Sort By list in the upper-right, and then select whether
you want to sort your notes by Name, Date, Size, or Type.
Tip
To create a new folder,
go to the Notes list,
select the Show list in
the upper-left, and
then select Add/
Delete. Select New,
enter a name for
the folder, and then
press OK.
Deleting a note
1. Go to the Notes list and highlight the note you want to delete.
2. Press Menu
3. Select Yes.
(right action key) and select Delete.
Customizing Notes
1. Go to the Notes list.
2. Press Menu
(right action key) and select Options.
3. Set any of the following options:
•
Default mode: Sets the default entry mode to Writing or
Typing.
•
•
•
Default template: Sets the default template for new notes.
Save to: Sets the default location where new notes are stored.
Record button action: Sets whether the Side button opens the
Notes application or stays in the current application.
4. Press OK
.
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Using Your Treo 700w Smartphone
Calculator
CHAPTER 4
Tip
Calculator
You can tap the
screen or use the
keyboard to input
numbers.
You can use Calculator for basic arithmetic
calculations, such as addition, subtraction,
multiplication, and division.
Did You Know?
When you store a
number in memory, it
replaces the one that
is currently stored.
Performing calculations
1. Press Start
and select Programs.
2. Select Calculator
.
3. Enter numbers and perform calculations,
including the following:
Tip
Clears the last digit in a multi-digit
entry.
To paste a number
you copied in another
application, press
Edit and select Paste.
To copy a number,
press Edit and select
Copy. You can paste
the copied number in
another application.
Clears the current calculation or the displayed number.
Calculates the reciprocal of a number.
Calculates percentage.
Calculates the square root of a number.
Switches a number between negative and positive.
Using the Calculator memory
Tip
•
To store a number, select the box to the left of the entry box. An M
appears in the box.
For more advanced
calculations, use
Excel Mobile. See
“Excel Mobile” on
page 142 for details.
•
To add the displayed number to the number stored in memory,
select
To display the number stored in memory, select
To clear the memory, select
.
•
•
.
.
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Using Your Treo 700w Smartphone
CHAPTER 5
[ ! ]
Before You Begin
Using Email and Other
Wireless Services
Do the following:
•
Make sure your
phone is on before
you send or receive
messages.
•
For delivery of
Outlook email using
Direct Push
Sending and receiving messages
and email
Technology, install
the software from
your Getting Started
CD. This feature also
requires an Exchange
Server 2003 upgrade
to Service Pack 2.
You can use the Messaging application to exchange email, brief text
messages (SMS), and multimedia messages (MMS) with other mobile
devices and email addresses that support these forms of messaging.
You can also exchange instant messages (IM) with Pocket MSN. Before
you use your smartphone to send or receive messages, consult Verizon
Wireless for pricing and availability of email, text, multimedia, and IM
messaging services.
Did You Know?
When addressing a
message, you can
enter the first few
numbers of a
contact’s mobile
phone number or the
contact’s first and last
initials separated by a
space.
Creating and sending a text message
Each text message can hold up to 160 characters. To save time, you can
select from predefined My Text phrases, such as “Call me” or “On my
way.” You can add your own My Text phrases, and if you prefer, you
can enter the full message text too.
1. Go to your Today screen.
2. Press Messaging
3. Press Left until you see Text Messages in the title bar.
4. Press New (left action key).
(left action key).
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5. Do one of the following to address the
message:
Did You Know?
You can send and
receivetextmessages
even while you are on
a phone call. This is
easiest when using a
hands-free headset or
the speakerphone.
•
If the recipient’s name and mobile
number are in your Contacts list, type
the first few letters of the first or last
name or simply enter the first initial,
followed by a space, and then the last
initial to find a name.
Tip
•
If the recipient’s name is in an online
Some symbols can’t
be used in text
messages. Invalid
characters are
automatically
replaced by the
Messaging
address book, press Center
the name, press Menu
, enter
(right action key), and then select
Find Online. Select the name, and then select to use either the
phone number or email address. For more information, see
“Adding an online address book” on page 95 and “Using an
online address book” on page 96.
If the recipient’s name and mobile number are not in your
Contacts list, enter the full mobile number or email address.
application.
•
6. Enter your message, or press Menu
(right action key), select
My Text, and then select a predefined phrase you want to insert.
7. (Optional) Press Menu
Check.
(right action key) and select Spell
8. (Optional) Press Menu
(right action key) and select Message
Options. Enter a callback number and then select OK.
9. Press Send (left action key).
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Sending and receiving messages and email
CHAPTER 5
Creating and sending a multimedia message
Tip
To address a message
to multiple recipients,
separate the
Multimedia messages consist of pictures, videos, text, and sounds
presented as one or more slides. Even if your smartphone does not
include a camera, you can still send, receive, and view pictures and
videos. You can include any of the following items:
addresses with a
semicolon (;). If you
address a single text
to three people, you
are billed for three
messages; if you
Ringtones
•
MIDI
address a multimedia
message to three
people, you are billed
for one message.
Sound clips
•
•
WAV
QCELP
Pictures
•
•
JPEG
GIF
Videos
•
3G2
1. Go to your Today screen.
2. Press Messaging
(left action key).
3. Press Left until you see MMS in the title bar.
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CHAPTER 5
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4. Press New
(left action key).
Tip
To add a new My Text
phrase, select Edit My
Text Messages in the
list.
5. Do one of the following to address the
message:
•
If the recipient’s name and mobile
number are in your Contacts list, type
the first few letters of the first or last
name; or simply enter the first initial,
followed by a space, and then the last
initial to find a name.
Did You Know?
A multimedia
message can contain
up to 350KB that
consists of multiple
items (up to 16
slides).
•
If the recipient’s name is in an online
address book, press Center
, enter the name, press
Menu
(right action key), and then select Find Online. Select
Tip
the name, and then select to use either the phone number or
email address. For more information, see “Adding an online
address book” on page 95 and “Using an online address book”
on page 96.
If the recipient’s name and mobile number or email address are
not in your Contacts list, enter the full mobile number or email
address.
While creating a
message, select the
arrows at the bottom
of the screen to move
between slides.
•
6. Select Subject and enter a title for the message.
7. Select New Slide.
8. Press Center
and select one of the following:
•
Add Picture: Lets you insert a picture. You can take the picture
with the built-in camera or insert an existing picture.
•
Add Video: Lets you insert a video. You can capture a video
with the built-in camera or insert an existing video clip. If you
insert a video, you cannot add any more pictures, videos, or
sounds to that message.
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•
Add Sound: Lets you record a message, such as a voice caption
for a picture, or insert an existing sound, such as a ringtone. You
can add one sound per slide; to send more than one sound in a
message, add another slide to your message. If you capture a
picture with the built-in camera and save it with a voice caption,
the voice caption does not count as a sound file.
9. Enter a text caption or message for the item you inserted.
10. Select Next
message.
and repeat steps 8–9 to add other items in this
11. (Optional) Select Preview
will see it.
to view the message as the recipient
12. When you’re done creating the message, press OK
13. Press Send (left action key).
.
Receiving text and multimedia messages
When your phone is on and in a wireless coverage area, you
automatically receive new text messages. For multimedia messages,
you can set your smartphone to automatically download new messages
or to notify you that messages are ready to download. You can also
set your smartphone to notify you when a new text or multimedia
message arrives.
The new message notification may include any of the following options:
•
•
•
View: Opens the message so you can view its full contents.
Download: Downloads the rest of the message from the server.
Reply: Opens a message addressed to the sender’s phone number.
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•
Dismiss: Closes the notification and puts the message in your
Inbox.
Did You Know?
When viewing a
message, you can
press Right on the
5-way to move to the
next message in that
account, or press Left
on the 5-way to move
to the previous
•
Menu: Opens a menu where you can select other options.
message in that
account.
Did You Know?
When you respond to
a text message from
the SMS list view,
you can change the
phone number
before sending the
response. Open the
text message and
enter your reply.
Press Send. Edit the
phone number, or
add an area code or
county code. Select
Call to send the
Viewing/playing a multimedia message
1. Go to your Today screen.
2. Press Messaging
(left action key).
3. Press Left until you see MMS in the title bar.
4. From the Inbox, select the message you
want to view.
5. If you’re viewing the message for the first
time, playback begins automatically.
Otherwise, select an item to play.
6. Do any of the following:
•
•
•
Go the previous or next slide:
Tap Previous or Next
Pause or resume playback:
Tap Pause or Play
.
message.
.
Save the item that is playing: Press Menu
(right action
key) and select Save.
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Sending and receiving messages and email
CHAPTER 5
•
•
•
•
Go to the top of the message: Press Menu
key) and select Message Overview.
(right action
Reply to the message: Press Menu
(right action key) and
select Reply or Reply All.
Call the sender: Press Menu
(right action key) and select
Call Sender.
Save the message as a template for other messages:
Press Menu (right action key) and select Save to Template.
7. P r e s s O K
.
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Did You Know?
If you are out of a
coverage area or if
your phone is off, your
outgoing messages
go into the Outbox.
When you return to a
coverage area, your
pendingmessagesare
sent automatically
and transferred to the
Sent folder.
You can use your smartphone to access several types of email
accounts. Before you set up your email account on your smartphone,
you must determine which type of account you want to access, as the
steps vary for each of the following account types:
•
Exchange Server: Enables you to wirelessly synchronize your
email and other information directly with the information stored on
a Microsoft Exchange 2003 Server.
When the Exchange Server 2003 is upgraded to Service Pack 2, new
features are available that allow you to access online address books
and use Direct Push Technology. These features include Global
Address List, Tasks Over The Air (OTA), and IP-based push updating
of Outlook information.
If your email account
requires a VPN
connection to
establish a secure
connection, you must
install a VPN
application (sold
separately) on your
smartphone before
you can access
Direct Push Technology is the two-way wireless delivery method
used between Microsoft Exchange 2003 with SP2 (Service Pack 2)
servers and a smartphone with Windows Mobile 5.0 with MSFP
(Messaging and Security Feature Pack) for Outlook information
(Email, Calendar, Contacts, and Tasks).
your email. See
“Connecting to a
VPN” on page 207
for more info.
Direct Push Technology uses an Internet Protocol (IP)-based
methodology rather than SMS-based methodology resulting in
lower network overhead, lower costs, and more efficient
communications.
Did You Know?
You can receive email
messages in different
formats, including
HTML, RTF, and plain
text.
•
Wireless Sync: Enables you to use a Verizon Wireless Sync
account to wirelessly synchronize your email and other information
with the information stored on your computer (Verizon Wireless
Sync account required, additional charges may apply).
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•
•
IMAP or POP: Enables you to send and receive email messages with
a corporate email account or an account that you have with an
Internet service provider (ISP).
Hotmail: Enables you to send and receive email messages with an
MSN Hotmail account. See“Using Pocket MSN” on page 103 for
information on setting up an MSN Hotmail account.
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[ ! ]
Setting up an Exchange Server email account
Before You Begin
Do the following:
You can use your smartphone to sync directly with Exchange Server
using Exchange ActiveSync. You may have already set up your
Exchange Server email settings when you installed the ActiveSync®
desktop software. If you did not set up an Exchange Server email
account, work with your system administrator to gather the following
info, and then follow the steps in this section to set up an account now.
•
Install the software
from the Getting
Started CD.
•
For delivery of
Outlook email using
Direct Push
Technology, make
sure that your
ExchangeServer2003
is upgraded to
•
•
Mail server address and domain name
Your username and password
1. Press Start
and select Programs.
Service Pack 2.
2. Select ActiveSync
3. Press Menu
4. Enter the Server address, and then press Next
key).
5. Enter your username, password, and domain. The password is
case-sensitive. Your password can use numbers and text. Check if
your Caps Lock and Option Lock are active because that can affect
the password you are entering. See “Entering lowercase and
uppercase letters” on page 27 and “Entering numbers, punctuation,
and symbols” on page 27.
6. If you want to enter your password each time you access this
account, do not check the Save password box. If you want your
password entered automatically, check this box.
.
Tip
(right action key) and select Add Server Source.
If you already set up
an Exchange Server
account, Add Server
Source does not
appear on the menu;
Configure Server
appears on the menu
instead.
(right action
Tip
The Exchange Server
settings are case-
sensitive. Be sure to
enter uppercase and
lowercase letters
properly.
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CHAPTER 5
Tip
Ask your system
administrator if it is
corporate email
password on your
smartphone. You
may need to enter
your password each
time you access your
email for increased
security.
7. (Optional) Select Advanced to set the
rules for fixing sync conflicts.
8. Press Next (right action key) and
Tip
If you have problems
sending mail, try
using the following
outgoing mail
settings:
check the boxes for the types of
information you want to synchronize
with Exchange Server.
9. (Optional) Highlight one of the items
and select Settings to change the
synchronization settings for that type
of information.
Username: (9-digit
phone
number)@vzmail.net
Password: (Your
www.vtext.com
password)
10. Press Finish
(right action key).
11. Synchronize with your Exchange Server and set your sync schedule.
See “Setting a sync schedule with an Exchange Server” on page 90.
[ * ] NOTE Settings are not available for all items. If you want to
download more than the email message header, select E-mail in step 9
and increase the KB setting. If you don’t increase this setting, you can
manually download the rest of the message at your convenience.
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[ ! ]
Setting a sync schedule with an Exchange Server
Before You Begin
Set up an Exchange
Server email account.
See “Setting up an
Exchange Server
email account” on
page 88.
Follow these steps to set your sync schedule:
1. Press Start
and select Programs.
2. Select ActiveSync
.
3. Press Menu
select Schedule.
(right action key) and
4. Set your schedule for peak and off-peak
times. To conserve power it is
recommended to change your settings
to synchronize every 30 or 60 minutes
instead of as items arrive.
5. Set your roaming preference. By
default, a scheduled sync does not work while you are roaming.
This is to prevent roaming charges on your account. If roaming
charges are not a concern, select Use above settings while roaming.
6. Press OK
.
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CHAPTER 5
[ ! ]
Setting up a Wireless Sync email account
Before You Begin
Make sure your phone
is on.
Wireless Sync lets you sync your email and other information when
you’re away from your computer. To use Wireless Sync, you must first
install the desktop synchronization software that came with your
smartphone, and you must subscribe to Verizon Wireless’s Wireless
Sync feature (additional charges may apply).
Tip
For corporate email
accounts, the default
settings do a wireless
sync whenever info
changes in Microsoft
Office Outlook . To
find out how often you
can expect message
delivery, contact your
system administrator
and ask about your
company’s server
settings. For Internet
email accounts, the
default settings do a
wireless sync every 30
minutes. To customize
your Wireless Sync
settings, select Setup
at the bottom of the
screen, and then
1. If you haven’t already done so, go to
http://www.wirelesssync.vzw.com to do the following:
®
®
•
Create your Wireless Sync account. Click Register and then Setup
Wireless Sync Now.
•
•
Click Next and then follow the onscreen instructions.
When prompted, enter a temporary password and then select an
official password.
•
Indicate which email accounts you want to use with this feature.
(This may require info about your mail server from your system
administrator.)
•
Install the Wireless Sync desktop software.
2. On your smartphone, press Start
3. Select Wireless Sync
4. Press Start (left action key) and then wait a few minutes for
the installation to complete.
and select Programs.
.
select Push/
ReadySync.
5. When the following message appears on your smartphone screen:
Have you created your Wireless Sync account yet?, select Yes.
6. Select Sync near the top of the screen.
7. When the Authentication dialog box appears, enter the password
for your Wireless Sync account.
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8. When the First Synchronization dialog box appears, do one of the
following based on the type of email account you set up:
•
•
Corporate email or both: Select Refresh.
Internet email: Select Merge.
Setting up an IMAP or POP email account
[ ! ]
Before You Begin
You can send and receive email messages
with an email account that you have with an
Internet service provider (ISP), an email
account that you access using a VPN server
connection (such as a work account), or any
other IMAP (Internet Message Access
Protocol) or POP email account.
Work with your
system administrator
to gather the
following info:
•
Accounttype(POP3
or IMAP)
•
Mail server name
for receiving mail
1. Go to your Today screen.
•
Mail server name
2. Press Messaging
3. Press Menu
(left action key).
(right action key) and
for sending mail
•
Your username and
select Tools > New Account.
password
4. Enter the email address that you want to
•
•
Domain name
Any special
set up, and then press Next
(right
action key).
security requirements
5. Wait until the Status box displays
Completed, and then press Next
(right action key).
If you have problems
configuring your
account, go to
emailsetup for more
information.
6. Enter your name, username, and
password.
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